During the 2024 tax season, the United Way of the CSRA’s VITA program helped file 101 federal and state tax returns for area low-income families.
Made possible through the funding from Wells Fargo, the Volunteer Income Tax Assistance (VITA) Program provides free, IRS-certified tax preparation services to eligible residents helping individuals and families maximize refunds, reduce stress and improve their financial stability, according to a news release from the United Way of the CSRA.
Volunteers helped taxpayers receive $66,656 in refunds and saved families an estimated $21,600 in tax preparation fees. The average adjusted gross income of the clients assisted was $29,911, reflecting the program’s emphasis on low to moderate-income households.
“We’re grateful to Wells Fargo for their continued support of the VITA Program and their commitment to
empowering our community,” said Angela Collins, Director of Community Impact. “Together, we’re not
only helping people file their taxes—we’re helping them build a stronger financial future.”
The success of this tax season’s VITA program was made possible by the dedication of local volunteers.
IRS-trained volunteers successfully completed certification and contributed a combined 195 volunteer
hours, which played a critical role in helping clients accurately file their taxes and better understand their
financial situations, the new release said.
Beyond tax preparation, the program helps to foster a strong sense of community engagement and service. Volunteers gain valuable experience, and clients receive more than just assistance—they leave empowered with greater financial knowledge and confidence, the release said.
The VITA program continues to serve as a vital bridge to financial resilience for residents of the CSRA. By
offering personalized support and trusted guidance, participants not only receive help with their tax
filings but also gain confidence and knowledge that will benefit them long after tax season.
To learn more about volunteering, upcoming financial education workshops, or how to participate in the
next VITA tax season, please visit uwcsra.org or contact United Way of the CSRA’s office at (706) 724-5544.
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